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Frequently Asked Questions
Question: The team has asked how do you judge who wins the bike prizes - do teams win them or do you select individuals?
Answer: Individuals are randomly selected to win the bike prizes. You earn more chances to win by riding at least once each week and by recruiting new members to your team during the Challenge.
Question: I have filled out the entry form for the whole team - do they need to fill it out individually or does the one I filled in cover them all?
Answer: Use the entry form to register the whole team. Team members do not need to register individually.
Question: Please advise the difference between a recruited novice and an original novice, as given on the score calendar spreadsheet.
Answer: Your team has registered your riders as novice or experienced on the entry form. When you recruit NEW novice riders for your team during the Challenge mark them as Recruited Novices.
Question: Can you please provide clarification (guidance) on what is and isn't allowed for claiming/recording kms?
Answer: Record all your kms you ride to work. You can include your recreational kilometres especially when replacing a car trip. You can also add your family and friends' kms when they ride with you. So keep track on the weekend as well as during the week. Make sure you recruit these extra riders and show their kms under their name. Don’t add their kms to your tally. One exception - don’t include the kms of other people in large training group rides, just your kms and your team members kms in that group.
The Challenge is based around your Bike to Work team and the team members you encourage to ride. Example: If you and your friend ride 100kms before work this can be counted as a trip to work the long way round. Just make sure that each rider’s individual kms are recorded against his name on the Weekly Score Calendar.
Question: Do the friends and family need to be documented separately on the score sheet or just amalgamated with the team members score?
Answer: Record each individual’s kms against their own name. Don’t amalgamate other riders kms to your score. These extra riders are recruits.
Question: How do I add members to my team?
Answer: Add new team members by recording them with their kms on the weekly score calendar. Mark whether they are Recruited Novices or Experienced riders.
Question: How many team members can I have
Answer: Teams are encouraged to recruit as many team members possible. This is why we recommend just 3 members to start with, and then recruit new team members. Teams can start with any number of riders.
Question: When I registered online, I could only register 6 people, but there are 10 in our team. How do I register the others?
Answer: Register the first six riders then use the form again to register more riders for your team using the same team details.
Question: I was wondering if it was too late to add other team members? And if so how do I go about doing this?
Answer: Its never too late to enter more teams or add extra riders. Just add new team members by recording them with their kms on the Weekly Score Calendar. Mark whether they are Recruited Novices or Experienced riders.
Question: Can riders claim after work and weekend rides?
Answer: Yes, record all your kms you ride to work. You can include your recreational kilometres especially when replacing a car trip. You can also add your family and friends' kms when they ride with you. So keep track on the weekend as well as during the week. Make sure you recruit these extra riders and show their kms under their name. Don’t add their kms to your tally. One exception - don’t include the kms of other people in large training group rides.
Question: I've just entered our team into the challenge, however I am interested on finding out how to recruit other novices into the team during the competition and how do we update the system such that it knows that we have recruited more novice members?
Answer: Add new team members by recording them with their kms on the weekly score calendar. Mark whether they are Recruited Novices or Experienced riders. Encourage and recruit your new members from your workplace or from other workplaces.
Question: Do our km's only total only from our original 3 team members and is unaffected by the new novice recruits? Please let me know how it works?
Answer: Each rider you recruit needs to be recorded on the Weekly Score Calendar with their own kms recorded alongside their name. Mark whether they are Recruited Novices or Experienced riders. All riders in the team, with their kms, will be shown on your team graphs on the website results pages.
Question: I have a volunteer who is volunteering everyday of the week for the next month and would like to join our cycle team. Is this okay or do team members need to be employees?
Answer: The Challenge is based around your Bike to Work team and the team members you encourage to ride. You can recruit new members from any workplace or work situation. Some teams comprise of riders from different companies. So recruit him now.
Question: I have a question about classifying experienced or novice riders. I have not cycled to work in 5 years, but actually started cycling several times a week 4 weeks ago, so what would be my classification?
Answer: I would say you were a novice 4 weeks ago and so are still a novice. You just started the bike to Work Challenge 4 weeks early. Do you feel like an experienced rider or a novice on the rise?
Question: We have cyclists that have ridden in perhaps only a handful of times in the past year, but are now riding several times a week, would they be experienced or novice?
Answer: They weren't regular riders so they are novices unless they feel they should be classed as experienced. If you are in doubt, class yourself as a novice.
Any more Questions can be asked at: Contact Us